24-Hour Emergency Assistance

Assisting your loved ones around the clock

Caregivers provide immediate response, offering on-call counselling, problem-solving, and in-person support for personal emergencies at home that are non-injury related and not life-threatening.

Covered Services

Non-Equipment

This service covers the following non-equipment services:

  • Immediate response for assistance at a person’s home
  • On-call counseling and problem solving

Equipment

This service covers the following equipment services:

  • Personal emergency response system (PERS) installation and testing
  • PERS device and monitoring